Kickoff call
The first hour after Stripe, on the calendar.
Sixty minutes where we walk through the audit structure, agree on the build-vs-buy boundaries, and pin a first-ship target for the next two weeks. Hold two or three windows in your calendar — we will pin one by email within the day.
What to expect
Three deliverables land between now and the kickoff.
Morning of the call
Audit document
A written ranked use-case list, an implementation roadmap, a build-vs-buy per use case, and a one-page executive summary — emailed the morning of the call.
Within the day
60-min kickoff call
Pick a window on /book. We confirm within the day; the calendar invite ships with a 24-hour reminder the morning before.
90-day anchor
90-day ROI estimate
Each recommendation anchors to a published case-study number — roughly $2,100/mo recovered for the specialty-distributor client, 22 → 8 hr/wk triage reduction for the advisory.
60 minutes · after purchase
Office hours run 9–11 and 1–5 in your local timezone. The more windows you give us the faster we confirm.
Common objections? See the FAQ first →